Retail Sales Jewelry Clerical, Aventura

Job Overview

As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all department records. You perform a variety of other support and administrative functions and provide an exceptional customer experience by ensuring the customer is always the priority.

• Acknowledge customers in a friendly and helpful manner
• Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return‑to‑vendor merchandise
• Merchandise jewelry cases for new products, season changes, special events and clearance sales
• Pack customer sizing and repair orders for outbound shipment to the Jewelry Center
• Organize and file shipping, receiving, customer sizing, repair, sales and return documentation
• Assist in the inventory process and monitor supply levels
• Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)
• Maintain orderliness and cleanliness of jewelry counters and area
• Adhere to Asset Protection and inventory control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities

• Flexible availability, including days, evenings, weekends and holidays
• Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
• Enjoy working as part of a team, as well as independently
• Resourceful and able to adapt quickly to changing priorities
• No prior education or experience required

• Maintaining a stationary position, walking and reaching with hands and arms
• Frequent use of computers and handheld electronic equipment
• Reaching, crouching, kneeling, stooping, color vision and climbing ladders
• Lifting and moving items weighing up to 25 lbs.

We offer competitive pay and benefits, including comprehensive health and wellness coverage, a 401(k) match, paid time off, and eight paid holidays. We also provide continuous learning and leadership development opportunities and volunteer programs.

Additional benefits include merchandise discounts, performance‑based incentives, annual merit review, and an Employee Assistance Program offering mental health counseling and legal/financial advice.