Retail Sales Associate

Starting Rate: $17.75/hour

At U.S. Patriot Tactical, you can make a positive difference for the country's military and law enforcement personnel by providing high-quality, reliable products.

With more than seventy locations throughout the USA, South Korea, and Japan, you will be part of a diverse workforce engaged in providing exceptional retail service and knowledge to the wide range of customers we serve.

As a Retail Sales Associate in a US Patriot/GALLS store, you can expect to provide exceptional customer service to our soldiers and airmen. You will engage with our customers on the sales floor, handle sales transactions, answer product inquiries, and assist customers in choosing the appropriate products to fulfill their needs.

• Greet every customer promptly and in a timely manner, and be alert and responsive to all customer needs
• Answer customers’ inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandise
• Upsell customers on other products and recommend add‑on items to enhance the customer’s order
• Set up advertising displays and folds, and arrange merchandise to promote sales
• Replenish merchandise and participate in the monitoring of floor stock to ensure appropriate inventory is available for customers
• Completes necessary housekeeping to present a clean and orderly store at all times
• Complete all paperwork accurately and efficiently
• Provides information regarding contract specifications and products associated with the contract
• Handle irate customers in a professional, courteous manner
• Assist with answering product questions and providing information over the phone
• Communicates and works closely within and outside the retail department to ensure customer needs are met with 100% accuracy
• Adhere to the company’s mission, policies, procedures, and practices

• High School diploma or GED
• Friendly, outgoing, and helpful demeanor
• Previous retail or customer service experience is a plus; we will train
• Must be able to work with a minimum amount of supervision in high‑pressure situations
• Ability to stand for the entire shift
• Ability to handle merchandise throughout the store up to 50 pounds
• Ability to work flexible shift hours, 7 days a week

• Your resume, highlighting your education, experience, and skills

• Excellent medical/dental and vision coverage—eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution
• Flexible benefits—choose what you like, ignore the rest