SMB Senior Account Executive, Business

Job Summary

Sell Comcast Internet, Data, Video and Voice services to small and mid‑size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi‑location opportunities. As part of the sales process, create and deliver face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer.

Sell with a goal of exceeding departmental financial and unit targets. Stay abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

• Serve as a trusted advisor by leveraging a consultative sales approach to identify opportunities that help customers improve communication, productivity, and business outcomes.
• New acquisition sales of Comcast Commercial Internet, Video, and Voice solutions to small and mid‑size businesses.
• Focus on advanced communications solutions including PRI, Hosted PBX, cloud‑based voice solutions, and multi‑location opportunities.
• Own and strategically manage a defined territory using a data‑driven, activity‑based approach and a comprehensive business plan.
• Management of a defined territory, including development of local business partnerships, organizational affiliations, and enhancement of Comcast’s positioning and brand within the community.
• Proactively identify and develop new business opportunities through a mix of strategic prospecting activities, including outbound outreach, local networking, customer referrals, and partner relationships.
• Consistently maintain a robust pipeline of qualified prospects to support attainment and exceedance of monthly quota objectives.
• Achieve and exceed assigned sales and business quality objectives.
• Champion the customer experience by ensuring high levels of customer satisfaction and fostering long‑term business relationships.
• Collaborate closely with technical, customer service, and internal support teams to deliver seamless end‑to‑end customer solutions and drive sustainable revenue growth.
• Maintain a strong working knowledge of Comcast Business products, services, and industry trends to support customer‑facing conversations and solution recommendations.
• Accurately maintain quality sales records and prepare sales and activity reports as required.
• Adhere to all company standards, policies, and professional conduct expectations.
• Maintain punctual, regular, and consistent attendance.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Customer‑Focused;
Workplace Organization;
Persuasion;
Technical Knowledge;
Adaptability;
Resilience;
Communication;
Critical Thinking Problem Solving;
Professional Integrity

Base Pay: $55,000.00

Total Target Compensation (Base Pay plus Targeted Commission): $

Our sales compensation programs offer the potential for significant upside above targeted earnings for those…