Technical Sales Representative

Location: 11960 NW 87th Court , Hialeah Gardens , FL 33018

Paneltronics is an industry leader in the design, engineering and manufacturing of high quality electrical panels, power distribution panels, electrical enclosures, and box-build assemblies. Paneltronics' electrical panels, assemblies, and systems are specified on a wide variety of industrial equipment, specialty vehicles, trucks, boats and military applications worldwide.

• Generate revenue by proactively soliciting and obtaining sales for the company’s specified products and services.

• Develops sales opportunities by proactively researching and identifying potential accounts for solicitation.
• Meet or exceed annually set sales goals and objectives.
• Proactively solicits business from specifically identified new accounts in accordance with the sales strategy. Uses a strategically planned combination of cold call and emails in this effort
• Proactively manages existing account maintenance and growth by creating a development plan for the accounts.
• Manages in-coming inquiries from potential new customers with the goal generating new business.
• Proactively manages existing account maintenance and growth by creating a development plan for the accounts.
• Builds strong rapport and loyalty with accounts by providing exceptional and timely customer service and by establishing credibility as their account representative and “go-to” technical contact for our types of products and service.
• Interprets and understanding application specific technical requirements, providing technical information and proposals to customers and developing accounts.
• Provides accurate and credible technical information and application specific proposals and solutions to customers.
• Provides proposals and quotes for standard products.
• Provides proposals and quotes (estimated by Engineering) for custom products.
• Promptly follows-up and follows-through on all proposals and quotes in an effort to obtain the business.
• Coordinates with the Sales Manager to help close on the business and/or negotiate objections.
• Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
• Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
• Maintains and improves quality results by following standards; recommending improved policies and procedures.
• Updates job knowledge by studying new product descriptions, technical documents, and participating in educational opportunities.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Ensure total customer satisfaction from the initial inquiry and/or order through manufacturing and shipping.
• Answer customer calls and inquiries promptly within predetermined time periods.
• Effectively handle customer inquiries, concerns, and/or complaints.
• Communicate customer concerns/complaints to the department manager.
• Accurately complete and process orders in accordance with predetermined formats and parameters.
• Assist Accounting Department in collecting past due payments from assigned accounts when needed.
• Work within the guidelines as detailed in the Paneltronics Employee Handbook.
• Assist with other miscellaneous tasks within the organization.

• Three (3) or more years of technical sales experience.
• Proficiency in the use of a range of computer software including but not limited to Microsoft Word, Excel, Outlook, and Power Point.

• Effectively use our Windows based Customer Relationship Management (Visual CRM) program to manage and maintain all existing and prospective customer information, tasks, and history.
• Strong communication skills with all levels of management and personnel, both internal and external.
• Ability to read technical drawings.
• Effective negotiation skills with an ability to close deals and/or overcome objectives to close deals.
• Work independently,…