In-House Sales Manager

The In-House Sales Manager is responsible for leading and developing a team of Sales Consultants to achieve sales goals, deliver exceptional guest experiences, and maintain compliance with company standards. Reporting to senior sales leadership, this role provides hands-on coaching, manages daily sales floor activities, and supports the execution of sales strategies designed to maximize revenue and team performance.

This position is a working sales leadership role that combines team development, operational oversight, and active involvement in the sales process to drive consistent results.

What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long
- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

In-House Sales Manager Full Time

Location:

Summer Bay Orlando by Exploria Resorts

Responsibilities and Duties:

Sales Leadership & Performance Lead and motivate a team of In-House Sales Consultants to meet and exceed individual and team sales goals

Provide daily sales floor leadership, including TO support and coaching during presentations and closings

Monitor tour flow and ensure efficient guest transitions throughout the sales process

Track individual performance metrics and implement corrective actions when needed

Support the achievement of monthly sales revenue and volume targets

Coaching, Training & Development Train and onboard new Sales Consultants on company sales processes and expectations

Provide ongoing coaching to improve presentation skills, objection handling, and closing techniques

Conduct performance discussions and development planning with team members

Recognize top performers and promote a culture of accountability and continuous improvement

Assist with recruiting and interviewing sales candidates as needed

Operations & Compliance Ensure adherence to company sales procedures, compliance requirements, and brand standards

Complete required sales reports and communicate performance updates to senior leadership

Maintain accurate documentation and support audit readiness

Assist with the execution of sales contests, incentives, and team initiatives

Identify opportunities to improve team efficiency and sales effectiveness

Guest Experience & Culture Deliver a positive and professional guest experience throughout the sales process

Address guest concerns promptly and professionally

Foster a results-driven team environment built on integrity, professionalism, and company values

Lead by example in attendance, preparation, and customer service

Qualifications and Skills5+ years of Timeshare Sales experience, including In-House Sales1–3+ years of Sales Management or Team Leadership experience

Demonstrated success in meeting or exceeding sales targets

Strong coaching, mentoring, and leadership abilities

Solid understanding of sales presentations, closing techniques, and customer engagement strategies

Ability to analyze performance metrics and drive team improvement

Active Florida Real Estate License (required)
Excellent communication, organizational, and problem-solving skills

Professional demeanor with strong time-management abilities

Availability to work weekends and holidays as needed

Ability to stand and/or walk for extended periods
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