Account Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Hollywood, FL, US

2 days ago Requisition

Salary: $55,000.00 Annually

We are the world’s largest emblem manufacturer and embroidery services provider, with 8 strategic locations throughout the US, Canada, Mexico, and Europe.

We have been trusted year after year by customers for over 30 years to provide high-quality products and embroidery services that help customers create a great look, memorable experiences, and promote their brand.

We offer a wide variety of emblem options, ranging from traditional embroidered to Flex Style patches and everything in between, including First Responder Duty Gear and Metal Insignia through Hero’s Pride.

Our Core Values:

Stay positive

Get the Job Done

Keep Smart

100% Committed to the team

As a Territory Account Manager, you will be responsible for achieving retention and new sales targets. You will develop and implement service and sales strategies within an assigned territory. Your role will be pivotal in contributing to the overall growth and profitability of the organization. This role requires a proactive and enthusiastic approach to sales, excellent communication skills, and a strong customer focus.

Onboarding & Implementation: Onboard new accounts by doing installs of products, training client’s staff, and deploying World Emblem tools to ensure the client’s success on product platform.

Account Growth: Grow business and establish relationships with accounts from our newly acquired company, Hero’s Pride.

Strategic Planning: Develop and review strategies to maximize revenue within assigned accounts/territory focusing on retention/new business, in alignment with the Hoshin plans.

Client Engagement & Travel: Weekly communication with assigned client base via phone and email, in addition to quarterly physical site visits. Bi-Weekly travel is required. Must reach out to and have meetings scheduled with multiple key stakeholders to ensure client engagement, including the General Managers.

CRM Management: Log all work-related activities in CRM in real time as they happen and maintain accurate contact information for the CRM system. Provide detailed and accurate sales forecasting, including Opportunity Management in CRM based on goals set by the company.

Prospecting & Lead Generation: Prospect and qualify potential customers through cold calling, email campaigns, and other lead generation activities to create opportunities.

Relationship Management: Develop and maintain relationships with buyers, key decision-makers, and influencers within target accounts. Managing and cultivating Top/Strategic Customer satisfaction, using feedback from Customer Surveys and client interactions.

Sales Execution: Manage the sales process from initial contact to closing, including negotiation and contract execution.

Performance Metrics: Meet or exceed personal KPIs set by Management in alignment with Hoshin plan.

Market Knowledge: Stay up to date on client needs, industry trends, market conditions, product/solutions portfolio, and competitor activities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Credentials: Valid driver’s license and passport required.

Bachelor’s Degree or experience of proven success in sales, account management, or a related field with a track record demonstrating the ability to meet or exceed sales targets, manage key accounts, and contribute to revenue growth.

Strong Communication

Skills:

The ability to effectively communicate with clients, present ideas clearly, and negotiate terms.

Customer Relationship Management: Experience in building and maintaining long-term relationships with clients.

Problem-Solving Abilities: Skill in addressing client concerns and finding effective solutions.

Analytical

Skills:

Capability to analyze…