Window and Door Field Service Technician – Fort Pierce, FL

Job Description Window and Door Field Service Technician – Fort Pierce, FLThe Field Service Technician represents MITER Brands in a professional manner while diagnosing product repair issues and implementing effective solutions for customers. This role requires strong technical skills, a customer-focused mindset, and the ability to perform service and repair work on windows and doors while maintaining high standards of quality and safety.

Compensation: $21.00–$26.00 per hour

Hours:

Monday–Friday, starting at 6:00 a.m.Overtime:
Overtime is mandatory as needed based on business demands and customer service requirements.

About MITER Brands MITER Brands, home to trusted names like Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation's largest suppliers of high-quality windows and doors. With manufacturing facilities across the U.S., we proudly serve our customers with integrity, innovation, and excellence.

Responsibilities Professionally represent the company while delivering exceptional customer service at all times.

Communicate directly with customers at job sites and residential locations to diagnose and resolve product issues.

Troubleshoot, adjust, repair, and service window and door products.

Assist senior technicians with service work, material handling, and job-site support.

Safely operate and maintain hand and power tools.

Ensure all service work is performed according to quality and safety standards.

Clean installed products at customer locations as needed.

Document service calls, including observations, actions taken, and repair outcomes using mobile devices such as iPads and laptops.

Submit accurate and timely service reports using company software.

Ensure customer residences and job sites are returned to their original condition upon completion of service.

Pick up and deliver parts between the warehouse, manufacturing facility, and customer job sites.

Maintain appropriate inventory levels in service vehicles and warehouse locations.

Inspect incoming parts for quality compliance and coordinate replacement of non-conforming materials.

Assist with warehouse organization and unloading delivery trucks as needed.

Maintain service vehicles in a safe, clean, and properly functioning condition.

Work collaboratively with other Field Service Technicians on projects requiring multiple team members.

Perform additional duties as assigned by Team Leaders or senior technicians.

Qualifications Education & Experience High school diploma or GED preferred.

Some working knowledge of windows and doors.

Experience performing service, repair, installation, construction, or related field work preferred.

Ability to diagnose and resolve product issues effectively.

Experience working in customer-facing environments.

Skills & Competencies Strong troubleshooting and problem-solving skills.

Ability to work independently as well as in a team environment.

Effective communication and customer service skills.

Ability to read and interpret instructions, correspondence, and work orders.

Proficiency with mobile devices, service software, Microsoft Outlook, and Windows-based applications.

Ability to accurately measure and read a tape measure.

Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, and division.

Strong attention to detail and organizational skills.

Ability to safely operate hand and power tools.

Additional Requirements Valid driver's license with a clean driving record in accordance with company policy.

Ability to obtain Aerial Lift Certification within six months of employment.

Ability to safely lift, carry, and transport materials, parts, and equipment as required.

Ability to work in residential, commercial, and construction environments.

Strong understanding of workplace safety practices and procedures.

Communication Skills Basic English proficiency required (written and verbal).Ability to communicate effectively and professionally with customers, builders, distributors, and internal team members.

Ability to prepare accurate written documentation and service notes.

Bilingual (English/Spanish) preferred and may be beneficial when supporting Spanish-speaking…