Senior Software Developer, Abuse and Fraud Prevention

Job Summary

JOB DESCRIPTION – SENIOR SOFTWARE DEVELOPER (ABUSE AND FRAUD PREVENTION)

Location:

Toronto, ON (Remote)

Division:
Ticketmaster NA

Line Manager:
Principal Engineer II

Contract

Terms:

Permanent, 37.5 hours per week

Position Details:
This job advertisement is for an existing, immediate vacancy

You will be joining the diverse Global Ticketmaster Abuse and Fraud Prevention engineering team. As a Senior Software Engineer at Ticketmaster, you will be responsible for analysing, coding, and maintaining the next generation of protective services for Ticketmaster, the global leader in ticket management for large-scale sports and entertainment. You will work closely with other engineers, product owners and managers, and representatives from the business to deliver unique, high quality, efficient, maintainable, and easy to use services.

The software you will work on will be used by millions of people worldwide.

A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances while connecting more passionate fans to these events. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career.

In the role of Senior Software Engineer, you’ll guide the development and delivery of our Abuse and Fraud Prevention products which help protect over 10 billion dollars of revenue annually. You will be accountable for delivering high quality, maintainable and performant solutions. You must think about solving complex technical problems and the long‑term maintenance and cost of change of software solutions.

You will lead, manage, and inspire engineers to deliver the best ticketing experience across the globe. You’ll help teams fulfil technical, operational, and business requirements by putting yourself in the trenches.

You will emphasize collaboration and mutual support – sharing project workflow with globally distributed teams, contributing code to global services and applications, and cultural exchange between development groups. It is an exciting time to join Ticketmaster as we are working towards aligning our technologies and products globally.

Because our business is online 24/7, you may on occasion be required to work out of hours or provide on‑call duty on a rota basis.

• Participate and drive development work across globally distributed software teams.
• Ensure applicability of global applications to global markets.
• Organize, prioritize, and multitask while coordinating team efforts, reporting to stakeholders and management on the progress of goals.

• Connect with a series of stakeholders in order to gather as much information as possible regarding the problem at hand and implement short‑ to mid‑term strategies to evolve products for future success (UX / Design / Product / PMO…etc.).

• Objectively explore multiple approaches and recommend the best technical direction including logic and reasoning.
• Meaningfully participate in service layer architecture design.
• Spike and prototype.
• Write exemplary code.
• Own the full development and deployment cycle for your software.
• Encourage and grow developers in their craft.
• Debug and triage production application issues, often not your own.
• Automate testing, deployments, performance, and recovery.

• Demonstrable senior engineering and development experience
• Experience with Agile methodologies
• Strong backend development skills
• Proven ability to design and implement clean, scalable and well‑structured APIs
• Java 17+ programming language experience or other JVM languages
• Experience with modern frameworks such as Spring Boot
• Test‑Driven Development experience
• Understanding of Continuous Integration practices
• Knowledge of current software architectural trends and practices
• Previous experience with Design Patterns and SOLID principles
• Experience working with AWS or other Cloud Provider
• Experience with CI/CD servers (Git Lab/Jenkins)
• Experience with Docker and Kubernetes or other orchestration/scheduling framework
• Experience working in an SOA development environment
• Working knowledge of one or more database products (e.g.…