CDL-A Truck Driver Customer Focus

Overview

Port St. Lucie Area

Responsible for ensuring timely delivery of goods to customers in good condition, without damage, while providing exceptional customer service.

• Inspect assigned tractor and trailer by conducting a pre and post trip inspection.
• Responsible for loading, transporting, and delivering products in a safe and timely manner using pallet jacks and hand jacks as needed.
• Review orders before and upon delivery to ensure accuracy and customer satisfaction
• Responsible for unloading products, accepting payments, and securing customer signatures when needed.
• Respond to customer questions and address concerns, escalating issues to supervision appropriately
• Adhere to all state and federal DOT regulations, maintaining accurate logs
• Complete and submit documents related to deliveries timely
• Ensure contents are properly secured in trailers to prevent damage during delivery
• Responsible for adhering to all documents and procedures as it relates to SQF
• May be required to perform other tasks as necessary

• Must be able to pass the pallet jack and lift operator certification tests
• Must be at least 21 years of age with a clean driving record
• Required to meet DOT medical standards
• Must have a valid CDL-A with a minimum of 1-year verifiable tractor trailer experience
• Ability to work a flexible schedule, nights, weekends, and holidays
• Basic computer skills needed to operate digital driver logs, scanners, and other required systems
• Ability to read, write, and possess basic math skills
• Ability to reach, lift, and stack cases ranging in weight from 1 to 100 lbs.
• Must be able to read and communicate effectively in both English and Spanish.