Shipping and Receiving Supervisor; 3rd Shift

Position: Shipping and Receiving Supervisor (3rd Shift)
Position Summary The Shipping/Receiving Supervisor is responsible for overseeing day-to-day operations within the shipping and receiving department on their assigned shift. This includes managing the movement of raw materials and finished goods, supervising warehouse personnel, ensuring safety compliance, and maintaining accurate inventory records through ERP and WMS systems (Net Suite and RFSmart). The Supervisor plays a critical role in maintaining workflow efficiency, accuracy, and safety within a fast-paced, refrigerated warehouse environment.

Primary Objective To supervise and execute daily shipping and receiving operations while ensuring team productivity, inventory accuracy, safety compliance, and adherence to SOPs and food safety standards.

Key Responsibilities Team Leadership & Supervision Supervise and direct hourly staff, including forklift drivers, order checkers, and order builders.

Assign tasks and monitor progress to ensure shift goals are met.

Conduct daily shift huddles to communicate priorities, safety messages, and workflow updates.

Support onboarding and training of new employees.

Shipping/Receiving Operations Oversee inbound receipt and outbound shipment of goods.

Ensure timely and accurate order picking, staging, and loading.

Perform final checks on order builds and documentation for accuracy.

Ensure pallets are wrapped, labeled, and staged for on time carrier pickup.

Monitor daily attendance and timesheet approvals.

Inventory & System Accuracy Use RFSmart and Net Suite ERP systems to track receipts, transfers, and shipments.

Perform cycle counts and inventory spot-checks.

Report any discrepancies or issues to the Shipping/Receiving Manager.

Safety & Compliance Ensure proper PPE use and adherence to safety protocols by all team members.

Conduct safety walkthroughs and assist in corrective actions.

Enforce GMPs and participate in SQF, Organic, and Non-GMO compliance activities.

Communication & Coordination Maintain effective communication with production, quality, and logistics teams.

Alert management of delays, shortages, or safety concerns.

Provide shift reports and status updates for management.

Review and report shipping errors.

Equipment & Facility Maintenance Monitor equipment (forklifts, pallet jacks, dock levelers) for safe operation.

Coordinate equipment issues with maintenance.

Ensure work areas are clean, organized, and audit ready.
*** Schedule will be 7:00pm - 7:00am 12-hour rotation schedule after training. Rotation is 2 on, 3 off, 2 on
*** Qualifications Education & Experience High school diploma or GED required.
1+ year of supervisory or lead experience in a warehouse or distribution setting.

Experience in food manufacturing or cold-chain logistics is a plus.

ERP/WMS experience preferred (Net Suite/RFSmart a strong plus).Skills & Abilities Strong leadership and communication skills.

Ability to work under pressure and manage multiple priorities.

Knowledge of warehouse safety practices and regulatory compliance.

Basic computer skills (Microsoft Office, data entry, reporting).Bilingual in Spanish/English preferred.

Physical Requirements Ability to lift/move up to 50 lbs. regularly.

Frequent standing, walking, bending, and reaching throughout the shift.

Ability to work in cold, noisy environments.

Operation of forklifts, pallet jacks, and RF scanning equipment.

Work Environment Refrigerated warehouse and loading dock areas.

Exposure to cold temperatures, noise, moving equipment.

Occasional outdoor exposure (yard/trailer checks).PPE required at all times.

Organizational Relationships

Reports To:

Shipping/Receiving Manager Direct Reports:
Forklift Operators, Order Checkers, Order Builders Collaborates With:
Production, QA, Maintenance, Planning, Logistics
*** Schedule will be 7:00pm - 7:00am 12-hour rotation schedule after training. Rotation is 2 on, 3 off, 2 on
*** Daily

Roles and Responsibilities Time Task Purpose Start  of Shift Conduct shift briefing with warehouse team Communicate safety reminders, daily goals, priorities, and task assignments.

Daily Throughout Shift Conduct Facility Walkthrough Oversee receiving and put away operations

Safety Walkthrough with employees to identify and correct near misses / safety catches, and PPE compliance.

Ensure inbound materials are received accurately and stored using RFSmart.

Throughout Shift Monitor order picking and shipping

Verify order accuracy and on-time dispatch via Net Suite.

Throughout Shift Conduct safety inspections and enforce SOPsIdentify potential hazards; ensure compliance with safety protocols.

Throughout Shift Manage team productivity and workload

Assign duties and monitor performance for efficiency and accuracy.

End of Shift Review shift performance and handover

Document issues, complete reports in Net Suite, brief incoming supervisor.

Objectives and Key Results (OKRs)
OKRTarget / Goal Safety Compliance Order Fulfillment On-Time Deliveries Receiving Accuracy Zero injuries /