Funeral Services Assistant; part-time

Overview

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. This includes meeting the general public, answering questions and providing information on funeral and cremation topics, answering phones courteously, and assisting on funeral, memorial and other services as requested by funeral home clients and management.

Attendance at monthly staff meetings is expected. The duties must be performed consistent with company mission and values and adherence to company policies and procedures.

• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families; ensure proper care and storage of these items.
• Prepare documents related to services, cremations, and maintenance as directed by management.
• Assist with respectful preparation of remains, including dressing and lifting deceased, or operation of crematory as permitted by law and in keeping with company regulations.
• Perform office duties such as answering phones, operating the fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, and stereo/video system.
• Run errands such as floral delivery and pickup of supplies or documents.
• Serve as an usher and may park cars or perform transportation requirements; drive funeral home vehicles for services and family transportation.
• Ensure refreshments are available where allowed by law.
• Assist with visitations, memorials and funeral services which may include visitation and chapel setup, dressing and casketing remains, and delivering family items and flowers.
• Greets and receives client families and other persons entering the office for information and assistance; accommodate the needs of the family during a service and/or visitation.
• May wash and clean funeral home vehicles and other client vehicles as required from time to time.

• Education: High school diploma or equivalent.
• Experience: Previous customer service and/or sales experience preferred.
• Technology: Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
• Certification/Licenses: Valid state driver’s license with an acceptable driving record required.
• Knowledge, Skills and Abilities: High level of compassion and integrity; clear and concise verbal and written communication; professional behavior and ability to work as a team player.

Location:

US-NC - Hickory. Category:
Operations. Job location and related details are provided for context and should be verified in the internal system.

We are a company committed to supporting families at difficult times. The Dignity Memorial name is a symbol of trust and excellence. Equal Opportunity Employer, M/F/D/V. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.