Management Specialist

At United Utility, we are at the forefront of the electric utility industry, providing comprehensive and innovative solutions that support power infrastructure investments across the United States. As the parent company to industry-leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects, we are dedicated to powering the future while maintaining the reliability and sustainability of our nation's energy grid.

Our headquarters are nestled in the vibrant city of New Orleans, LA.

Location:

Hickory, NC

The salary range for this position is $18.00–$25.00 per hour. Final compensation will be based on experience, qualifications, and overall fit for the position.

Benefits include medical, dental, and vision insurance;
Health Savings Account (HSA) and Flexible Spending Account (FSA) options where applicable; 401(k) with company match; paid time off; company-paid holidays; and short and long-term disability.

The Work Management Specialist supports on-line work control process, assists with the development of work packages, ensures reporting, and capture of work completed, tracks work order status, and ensures all project documentation is collected for project closeout.

• Establish office functions to support the execution of work in the field
• Primary point of communications with the customer on work order scheduling, status, changes, and closeout.
• Provide field support for work package revision/field changes, problem resolution, and work package/work order interpretation.
• Coordinate with customer for order and delivery of major materials
• Coordinate with Billing function to facilitate timely, accurate invoicing
• Coordinate activities of other office personnel
• Perform other duties as assigned.
• Oral Comprehension
  - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Near Vision
  - The ability to see details at close range (within a few feet of the observer).
• Oral Expression
  - The ability to communicate information and ideas in speaking so others will understand.
• Written Comprehension
  - The ability to read and understand information and ideas presented in writing.
• Written Expression
  - The ability to communicate information and ideas in writing so others will understand.
• English Language
  - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service
  - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Critical Thinking
  - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension
  - Understanding written sentences and paragraphs in work related documents.
• Time Management - Managing one's own time
• Judgment and Decision Making
  - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Monitoring
  -Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Complex Problem Solving
  - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Operations Analysis
  - Analyzing needs and product requirements to create a plan or solution.
• Systems Evaluation
  - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

• An ideal candidate will have a Bachelor’s degree;
  …