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Member Experience Associate - Front Desk & Engagement

Job in Hickory, Catawba County, North Carolina, 28601, USA
Listing for: YMCA of Catawba Valley
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 17805 USD Yearly USD 17805.00 YEAR
Job Description & How to Apply Below

The YMCA of Catawba Valley is seeking a friendly Member Services Associate to assist members at the front desk and support membership and program enrollment. You will answer questions, process payments, direct calls, and help maintain a welcoming, well-organized facility.

This role emphasizes member engagement, accurate information about YMCA programs, and collaboration with the Membership Director to deliver excellent service and a safe, inclusive environment for all patrons.

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Position Requirements
10+ Years work experience
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