Customer Service Pro: Inbound/Outbound Support & Upsell
Job in
Hickory, Catawba County, North Carolina, 28601, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Concentrix is seeking a Customer Service Representative to engage with customers via inbound/outbound calls and online channels, delivering exceptional service and resolving routine inquiries. The role emphasizes a people-first culture and opportunities for development.
The position offers salary and benefits, with emphasis on growth and inclusive culture, and requires US residence. Training and diverse teams support career progression and a supportive environment.
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