Production Assistant

The Event Production Assistant is a vital member of the Conference & Events team, assisting with delivery, setup, on-site client support, breakdown and storage for a variety of indoor and outdoor campus events (e.g., meetings, concerts, lectures, ceremonies and conferences). Reporting to the Production Manager, Production Assistants set up and take down tables, chairs, stages, multimedia and audiovisual equipment, as well as other event-related inventory, and interact with clients and presenters on a regular basis.

Production Assistants also support front-of-house tasks and run sound and light boards in various facilities. The role requires confidence, flexibility, collaboration and excellent customer service skills.

Essential Duties and Responsibilities

Customer Service

• Interact with customers in a courteous, hospitable and efficient manner.
• Acquire sufficient knowledge about events, facilities and equipment so that questions are answered and problems are resolved in a satisfactory and timely manner.
• Prior to and during events, evaluate clients’ needs and determine the best methods to assist and problem-solve, taking public and personal safety into consideration.

Event Preparation

• Transport, set up and strike event equipment.
• Inspect facilities and equipment for any deficiencies.
• Unlock and secure buildings used for assigned events.

Inventory Management

• Assist the team when cleaning, maintaining or performing inventories.
• Locate misplaced items and make minor repairs to damaged event items.
• Assist with the storage, allocation, distribution, delivery, inventory and setup of all non-electrical equipment.
• Sort and prepare event items for delivery.
• Organize, clean, and maintain storage areas, trailers and vehicles.

Technical

• Assist in event preparation and setup for various technical events, including theater and music performances, symphonies and multi-piece bands and lectures.
• Work with various wired and wireless microphones, speakers, basic stage lighting and up lighting in both indoor and outdoor spaces.
• Once trained, assist in the operation of audio mixing consoles (both analog and digital), portable PA systems and stage lighting systems.

Required Qualifications

• High school diploma or equivalent
• Availability for mornings, evenings and weekends as needed, and ability to work both indoor and outdoor events.
• Attention to detail in event setup, equipment checks and inventory.
• Customer service skills, including courteous, professional interactions with event attendees, campus contacts and presenters.
• Clear written and verbal communication skills
• Proficient in Microsoft Office Suite
• Ability to work collaboratively as part of a team
• Ability to manage multiple tasks and adapt to changing priorities in a fast-paced environment
• Ability to work through long stretches of setup or standby followed by short, intense event windows
• Driver’s license (or ability to obtain one) and good driving record.

Preferred Qualifications

• Experience with sound reinforcement (analog and digital).
• Stage lighting and stage management experience.
• Experience with events or productions on a college campus.
• Experience with scheduling or event management software.
• CPR and first aid certification (or willingness to obtain after hire).

Reporting

• Reports to the Production Manager in the Office of Conference & Events.
• No supervisory responsibilities.

Physical Requirements

• Some prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 30 pounds at times.
• Must be able to traverse various campus and athletic grounds and facilities.

Work Schedule

• Standard office hours are Monday-Friday, 8 a.m.
  
  -5 p.m.; however, candidates must be available outside of the standard schedule as needed based on event schedules.
• Subject to change based on…