Patient Access Representative

Job Summary (PSR)

A medical office position responsible for front office processes.

This is a PRN position.

Frye Regional Medical Center, located in the beautiful foothills of North Carolina, is a 355-bed acute care hospital, 81-bed Behavioral Health facility, and more than 70 primary and specialty care providers.

• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments, and rescheduling when necessary.
• Checking in patients and collecting accurate patient demographics, entering data into electronic system, and verifying insurance.
• Assisting in checking out patients and assisting them with referral processing and scheduling process.
• Collecting co-pays and posting charges.
• Charge entry and patient balance processing.
• Distributing information to patients regarding office policies, procedures, and information about the practice.
• Explaining and enrolling patients in the patient portal.
• Additional responsibilities as needed.

• Choose your own Medical, Dental, and Vision plans from a variety of competitive options.
• HSA.
• 401(k) retirement plan contributions.
• Generous Paid Time Off.
• Accident & Critical Illness Insurance.
• Prescription Assistance with Optum Rx.
• Income protection programs such as life insurance, short/long-term disability, and identity theft protection.
• Employee Assistance program at no cost, available 24 hrs a day, 7 days a week.
• Free travel and entertainment discount program.

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction.

If you are passionate about changing lives, we are looking for you!

• High school diploma or equivalent required.
• Graduate from a medical office assistant program preferred.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment:
Minority/Female/Disabled/Protected Veteran.