Therapeutic Behavioral Aide

Pinnacle Family Services

Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.

For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.

When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.

Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.

Come make a difference and grow with us.

Health Connect America Family of Brands

If you're someone who believes that hands-on support and guidance can create real, lasting change, this role was built for you. As a Therapeutic Behavioral Aide at Health Connect America, you'll work directly with individuals to provide behavioral support, skill-building, and personalized interventions—helping them gain independence and improve their quality of life.

As a Therapeutic Behavioral Aide, you'll provide direct care and behavioral support to individuals, working closely with families and treatment teams. Day to day, you can expect to:

• Deliver one-on-one behavioral interventions and support daily living, social, and community skills
• Assist individuals in developing self-directed, appropriate behaviors and internalizing social responsibility
• Support group and individual activities, promoting engagement and skill acquisition
• Collaborate with treatment teams and families to implement behavioral plans and reinforce progress
• Maintain client safety and provide guidance using evidence-based reinforcement and de-escalation techniques
• Document services, progress notes, and required records accurately and timely in accordance with company standards
• Participate in team meetings, trainings, and supervision to ensure consistent, high-quality service delivery

This role is hands-on, client-focused, and requires patience, consistency, and adaptability. You'll work directly with individuals facing developmental, behavioral, or emotional challenges, providing support both in structured activities and community settings.

Your work will be essential in fostering independence, enhancing daily functioning, and helping individuals successfully participate in their homes and communities.

You'll ensure all services comply with Health Connect America policies, state regulations, and program standards. Through diligent documentation, consistent interventions, and collaboration with families and care teams, you'll help maintain high-quality, safe, and effective care.

We welcome candidates who bring a genuine commitment to supporting individuals and families and meet the following qualifications:

• High school diploma or GED required;
  Associate's degree is preferred
• Human services experience is preferred
• Must possess current CPR/First Aid, NCI certification, and…