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IT Help Desk Associate - Front Desk Support

Job in Hickory, Catawba County, North Carolina, 28601, USA
Listing for: Lenoir-Rhyne University
Full Time position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 38000 - 54000 USD Yearly USD 38000.00 54000.00 YEAR
Job Description & How to Apply Below

Lenoir-Rhyne University’s IT Department seeks a Help Desk I Support Assistant to be the first point of contact for campus technology needs. You will answer calls, staff the IT Service Lobby, assist with password resets, create and route tickets, and support basic user issues with professionalism. You will work Monday–Friday, 10 a.m.

to 7 p.m. and contribute to a welcoming, inclusive technology support environment for students, faculty, and staff.

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Position Requirements
10+ Years work experience
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