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Campus IT Help Desk Associate — Frontline Tech Support
Job in
Hickory, Catawba County, North Carolina, 28601, USA
Listed on 2026-08-20
Listing for:
Lenoir-Rhyne University
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Lenoir-Rhyne University is seeking a Help Desk I Support Assistant to be the first point of contact for the university’s IT department. The role answers calls, staffs the IT Service Lobby, assists with password resets and basic account issues, creates support tickets, and routes requests to the appropriate IT staff.
The position supports faculty, staff and students in a busy campus IT environment, maintaining professionalism and confidentiality while delivering exceptional service.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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