IT Help Desk Associate — Frontline Support & Ticketing
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, Technical Support, Desktop Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Lenoir-Rhyne University in Hickory, NC is seeking a Help Desk I Support Assistant to be the first point of contact for the university’s IT department. You will answer calls, staff the IT Service Lobby, assist with password resets and basic account issues, create and manage support tickets, and route requests to IT staff.
Ideal candidates have IT office experience, excellent customer service, basic computer skills, and the ability to multitask while remaining professional in a busy environment.
We are currently recruiting a IT Help Desk Associate — Frontline Support & Ticketing for our team in Hickory, NC, United States.
This role, IT Help Desk Associate — Frontline Support & Ticketing at The Chronicle Of Higher Education, Inc., could be your next career step.
Are you ready to take on the IT Help Desk Associate — Frontline Support & Ticketing role at The Chronicle Of Higher Education, Inc.?
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