Quality Assurance Engineer

Quality Assurance Engineer

Hickory, North Carolina, United States US Conec, Ltd. Engineering Innovation. Precision Plastics. Powering AI.

US Conec, Ltd. is a trusted, global company that prides itself on engineering excellence—creating innovative connectivity solutions that support today's most important technologies. We foster a friendly, inclusive culture that values teamwork, creativity, and mutual respect. At US Conec, you'll find real opportunities to grow and make a meaningful impact in a company that genuinely cares about its people and its customers.

With competitive compensation, excellent benefits, and a supportive environment, this is a place where you can build your future—whether your interests lie in manufacturing, engineering, operations, or beyond.

• Investigate customer quality concerns and drive timely resolution through root cause analysis and corrective actions.
• Partner with manufacturing teams to identify and implement process and product quality improvements.
• Collaborate with suppliers to resolve quality issues and ensure compliance with US Conec quality standards.
• Work with Sales and Product Management teams to effectively communicate quality-related actions and resolutions to customers.
• Manage environmental compliance and responsible sourcing programs in accordance with global regulatory and industry requirements.
• Obtain, review, and maintain supplier compliance documentation, material declarations, and regulatory information.
• Respond to customer requests for compliance, environmental, and material-related documentation.
• Coordinate material and product testing activities with external laboratories and maintain associated records and databases.
• Support the development, maintenance, and continuous improvement of the ISO 9001 Quality Management System.
• Lead and participate in internal ISO 9001 audits across functional areas and drive closure of audit findings through corrective action processes.
• Conduct supplier quality audits and support supplier development activities.
• Apply quality and statistical tools to improve product performance, process capability, and operational efficiency.
• Support implementation of Statistical Process Control (SPC), Measurement System Analysis (MSA), process capability studies, and sampling plans.
• Engage with suppliers to establish product acceptance criteria and ensure adherence to quality requirements.
• Maintain and update quality documentation, procedures, and records as needed.
• Assist with First Article Inspections (FAIs), product dispositions, and quality-related data analysis.
• Utilize precision inspection and metrology equipment to evaluate products and processes.

• Bachelor of Science degree in Engineering or a related technical discipline.
• 0 to 2 years of experience in quality engineering, manufacturing engineering, process engineering, or a related field.
• Strong analytical and problem-solving skills with the ability to investigate and resolve quality issues.
• Excellent communication and collaboration skills with the ability to work effectively across cross-functional teams.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Strong attention to detail and commitment to delivering high-quality results.
• Ability to interpret technical information and translate requirements into clear documentation and processes.

• Experience with fiber optic products, cable assemblies, connectors, or related technologies.
• Knowledge of root cause analysis methodologies and corrective/preventive action processes.
• Experience with process development and process improvement initiatives.
• Familiarity with Statistical Process Control (SPC), process capability analysis, control charts, and other quality metrics.
• Experience with measurement systems, metrology, and precision inspection equipment.
• Knowledge of Design of Experiments (DOE) and data analysis techniques.
• Understanding of ISO 9001 Quality Management Systems and continuous improvement methodologies.
• Experience conducting internal or supplier audits.
• Working knowledge of ERP systems.
• Experie…