Park Team Lead

Responsibilities

• Provide on-the-spot leadership in the park, supporting management and helping where needed during busy periods.
• Delegate tasks to team members so shift operations run smoothly across all departments.
• Jump into any department for hands‑on support when extra help is required (e.g., café, birthday parties, front desk).
• Execute membership sales and identify additional sales opportunities while on the park walk or supporting other departments.
• Enforce park safety policies and educate colleagues on safety issues in real time.
• Maintain a clean environment and perform janitorial duties throughout the shift.
• Complete incident reports and coordinate opening or closing procedures, ensuring all additional shift duties are completed.

• 18 years of age or older.
• Demonstrated leadership and initiative through formal roles or experience.
• Minimum 6 months of work experience in a high‑volume customer‑service environment such as retail, restaurant, fitness, or recreation.
• Retail sales or amusement‑park/entertainment industry experience considered a plus.
• Ability to stand long periods and lift a minimum of 20 pounds.
• Basic proficiency with MS Office Suite, Teams, and point‑of‑sale (POS) systems.
• Availability to work nights, weekends, and holidays as required.
• Reliable, coachable, self‑motivated, and organized.

Compensation:
Starts at $13.00/hr and is based on qualifications and experience.

Sky Zone is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.