Assistant Store Manager

Location:

NSC-Hickory Corps - HICKORY, NC 28602|Salary Range: $12.74 hourly|Shift: Day|Category:
Store Assistant|Company:
Salvation Army Family Store

Supervises and participates in the day‑to‑day operations of the Family Store and warehouse, ensuring compliance with established policies and procedures; maintains custody and security of cashier funds; keeps store merchandise neat, attractive, and well stocked; assists customers and employees; assumes the responsibilities of the Family Store Manager as needed.

• Assist the Family Store Manager in supervising daily operations of the Family Store and warehouse area.
• Train and instruct employees in proper methods, procedures, and company policies.
• Monitor work in progress and upon completion to ensure accuracy, completeness, and compliance with established policies.
• Supervise cashier activities, ensuring courteous customer service and accurate recording of sales.
• Assist Store Clerks with ringing up, recording, and receipting sales; resolve personnel and customer issues.
• Ensure security and accountability of cashier funds; prepare daily sales reports and bank deposits.
• Maintain compliance with Guide to Family Store & Donation Centers Operations manual and all Salvation Army policies.
• Assist customers in locating items, pricing, and donating items; explain store policy.
• Maintain store displays—arrange, rotate, and restock—so they remain plentiful, neat, and orderly.
• Set appropriate prices for merchandise to achieve quick turnover while delivering fair value to The Salvation Army; reduce prices for slow‑moving items.
• Supervise unloading of donations, sorting, stocking, and discarding as per policies; inspect and assist with repair work for appliances and furniture.
• Supervise and assist with clothing repair and bailing of items.
• Prepare, maintain, and file store reports, records, and forms, including community service records.
• Assume additional responsibilities during the absence of the Family Store Manager or Warehouse Supervisor.
• Perform tasks of Store Clerk and Warehouse Worker as needed.
• Receive and interview job applications when required.
• Execute special projects and other related work as requested.

• Cash register, bailer, price gun.
• Calculator, handheld tools, cleaning products.

• High‑school diploma or G.E.D.
• At least one year of retail store experience, preferably at a Salvation Army Family Store, with supervisory exposure.
• Equivalent combination of training and experience that provides required knowledge, skills, and abilities.
• None.

• Meet attendance requirements.
• Read, write, and communicate effectively in English.
• Operate a cash register.
• Perform routine mathematical calculations and count change.
• Stand for extended periods.
• Walk, stand, kneel, or squat frequently, with relief by sitting or vehicle operation as needed.

• Normal store environment with minimal weather impact.
• Warehouse environment with noise, dust, dirt, and weather‑related discomfort.

All employees recognize that The Salvation Army is a church and agree not to undermine its religious mission in the performance of their duties.