Retail Store Specialist - no nights! Hickory

Retail Store SpecialistHIckory, NC | Full-Time | Sales | Saf-Gard Safety Shoe Company About the RoleA memorable retail experience starts with people who know how to connect with customers, solve problems and make the buying process easy. Whether you've worked as a retail associate, retail sales associate, sales associate or store associate, you know that great customer service can turn a routine purchase into a positive customer experience.

We're looking for a Full-Time Retail Store Specialist who can wow customers with exceptional customer service and support daily store operations in Hickory, NC. This retail store job is ideal for someone who enjoys being part of a close-knit team and loves working with people.

At Saf-Gard® Safety Shoe Company, we believe in keeping things straightforward. No unnecessary bureaucracy. No corporate runaround. Just good people working together to help hardworking customers stay safe on the job.

What You'll DoProvide friendly, knowledgeable customer service while helping customers select safety footwear

Learn product lines and explain features, fit and benefits to customers

Learn and use Aetrex Foot Scanning Technology to help customers optimize fit Process sales transactions, including cash and credit card payments using POS systems and mobile checkout tools

Look up customer information, purchase history and program details within company systems

Maintain clean, organized and fully stocked showroom displays while supporting visual merchandising initiatives

Merchandise incoming inventory and assist with inventory management and product organization

Support local store growth through outreach, marketing and customer engagement efforts

Assist with store operations and administrative support tasks as needed

Help create a positive, team-oriented store environment as a valued retail team member

Cross-train in other administrative office duties, ordering supplies, receiving mail, etc.

Other duties as assigned.

What We're Looking For At least 1 year of retail sales or customer service experience

Strong communication and interpersonal skills

Friendly, dependable and customer-focused attitude

Ability to stay organized and manage multiple responsibilities

Comfortable learning new systems and technology

Ability to work both independently and as part of a team Experience handling cash and credit card transactions accurately

Ability to learn and use our retail operating systems (Navision)
Schedule Full-time position

Monday-Friday 9:30am-5:30pmSaturday 10am-2pmCompensation & Benefits Company-paid dental, vision, long-term disability, short-term disability, and life insurance beginning the first of the month after 60 days Multi-tiered medical insurance plans to choose from (benefits valued at over $10,000 annually)8 paid holidays per yearPTO is available after 90 days, accrued bi-weekly at a rate of 3.08 hours (2 weeks annualized after 1st year). Bi-weekly accrual rate increases to 4.62 hours after 7 years (3 weeks annualized)401(k) plan with 50% employer match on first 6% of employee base pay Stable, long-term career opportunities with room for growth and advancement

Supportive, team-oriented work environment

Cross-training and development opportunities across departments About Saf-Gard®We've been in the safety footwear business for more than 40 years. We know safety matters. We also know relationships matter. That's why we work hard to make things easier for our customers and for each other.

At Saf-Gard®, you're not just another employee buried in a corporate machine. We're a close-knit family that believes in working hard, helping each other out and treating people the right way. We've built a culture around trust, teamwork and common sense, and it's helped us grow for more than four decades.