In Home Sales Specialist

For over 37 years, Power Dry has been a trusted leader in water damage restoration throughout the Kansas City metro area, delivering fast, reliable service when homeowners need it most. Now,
Power Dry is expanding into North Carolina
, bringing the same commitment to quality, customer service, and doing what we say we will do to a new market.

Power Dry is seeking an experienced In-Home Sales Specialist to help launch and grow our new North Carolina location.

This is a unique player-coach opportunity for someone who is first and foremost a strong in-home sales professional, but who is also ready to take on additional leadership and ownership as we establish the Power Dry brand in a new market.

You will personally meet with homeowners following water damage and other property losses, assess their needs, develop the appropriate scope of work, present solutions, and close work authorizations. You'll receive pre-qualified, pre-scheduled appointments
, so there is no cold calling.

Because this is a new location, you'll also serve as a key local leader—working alongside field technicians, helping maintain operational and customer service standards, supporting local market growth, and partnering with company leadership as the team expands.

This role is ideal for someone who enjoys being hands‑on, takes ownership, leads by example, and is excited by the opportunity to sell, lead, and help build a new market from the ground up.

• Meet with homeowners for pre-qualified, company-provided in-home appointments.
• Assess property damage and determine the appropriate scope of work.
• Provide professional estimates and recommend solutions based on the homeowner's needs.
• Build trust quickly and confidently close work authorizations during the initial visit.
• Guide homeowners through the mitigation and restoration process with empathy, clarity, and professionalism.
• Communicate effectively with homeowners, insurance carriers, field crews, and company leadership.
• Respond with urgency to new opportunities, including responding within one hour of receiving notice of a new job.
• Complete and process required job documentation accurately and on time.
• Use company systems, technology, mobile applications, and job management software to manage customer and job information.

• Serve as a hands‑on local leader and help establish Power Dry's culture, expectations, and service standards in the North Carolina market.
• Work closely with field technicians to ensure a seamless transition from the initial homeowner consultation and sale through mitigation services.
• Provide day‑to‑day guidance, coaching, and support to local field team members while leading by example.
• Help maintain high standards for customer experience, job quality, safety, documentation, equipment readiness, and overall field execution.
• Assist with coordinating local priorities and communicating field needs with company leadership.
• Help onboard and support new team members as the location grows.
• Partner with leadership to identify opportunities to improve local performance, customer experience, and operational efficiency.
• Take ownership of the success of the local market while remaining actively involved in day‑to‑day sales and customer interactions.

• Help establish and grow Power Dry's presence throughout the local North Carolina market.
• Develop relationships with local referral partners, including plumbers, insurance professionals, property managers, and other home service providers.
• Identify opportunities to generate additional referral relationships and organic lead volume.
• Represent Power Dry professionally within the local community.
• Partner with company leadership as the territory grows and additional team members are added.

Success in this role will be measured by both individual sales performance and the overall success of the new market
, including:

• Strong in-home sales conversion and revenue production.
• Exceptional homeowner experience and customer satisfaction.
• Consistent job quality, documentation, and operational execution.
• Effective communication and collaboration between sales…