Security Officer - Main Lobby Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Main Lobby Desk in HICKORY, NC
, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  As a Front Desk Officer with Allied Universal at a busy manufacturing and industrial location, you will welcome employees and visitors, support access control and badging, monitor cameras and alarm activity, and document incidents and requests.

You will be a visible, reliable point of contact, delivering customer service through clear communication and teamwork while acting with integrity in every security-related interaction.

Position Type: Part Time

Pay Rate: $18.93 / Hour

Job Schedule:

• Saturday: 02:00 PM - 10:00 PM
• Sunday: 02:00 PM - 10:00 PM

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

• Provide customer service to visitors, employees, and contractors at the front desk by following site-specific security-related procedures and access requirements.
• Monitor lobby activity and maintain awareness of entry points using available systems and logs, helping to deter unauthorized access and/or disruptive behavior.
• Verify identification and visitor authorization, issue visitor credentials as required, and maintain accurate sign-in and sign-out records.
• Answer and route calls, coordinate with site contacts for visitor arrivals, and communicate updates to Allied Universal supervision and/or site management as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, following emergency response activities and reporting requirements.

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: