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Mitigation Technician

Job in Hickory, Catawba County, North Carolina, 28601, USA
Listing for: Emergency Restoration Xperts (ERX)
Full Time position
Listed on 2026-07-08
Job specializations:
  • Trades / Skilled Labor
    Building Maintenance, General Labor, Installation Technician
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly USD 35000.00 55000.00 YEAR
Job Description & How to Apply Below

We are looking to hire a full-time Mitigation Technician that exceeds customer Xpectations while assessing, rebuilding, and restoring homes and businesses after man-made and natural disasters. You will be tasked with creating a superior customer XPERIENCE. Mitigation Technicians accomplish this through commitment to be part of an emergency response team, physical strength and stamina, and proficiency with using hand and power tools.

Responsibilities
  • Be able to interact with customers in disaster response activities.
  • Mitigation Technicians will be responsible for repairing and restoring the structure.
  • Mitigation Technicians are responsible for removal and replacement of damaged drywall, plumbing, and related materials.
  • Work with your direct supervisor to ensure the team is unified and efficient.
  • Mitigation Technicians are responsible for execution and implementation of appropriate mitigation procedures, as necessary, and following up as required to assure excellent customer service.
Requirements
  • Attention to detail in organization, cleanliness, and care for facility, assets, and equipment.
  • Valid unrestricted driver's license.
  • Basic tech skills to use a smartphone/tablet and relevant software.
  • Availability to work overtime in response to emergency situations, which may include after hours, weekends, or holidays.
  • Experience in demolition, the restoration industry, and basic carpentry skills preferred but not required.
Benefits
  • Monday–Friday 8:00 AM to 5:00 PM consistent schedule
  • A few month events where food is provided
  • Call‑out bonus for after‑hours work
  • Dental, Disability, Life, Medical and Vision insurance
  • 401(k) company match
  • PTO – Paid Time Off
  • Phone allowance
Physical Environment
  • Physical ability to lift 80 lbs. and comfortable standing on your feet for prolonged periods of time. Ability to work within non‑climate‑controlled environments.
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