Fire Sprinkler Service Technician

The Hiller Companies, LLC has an immediate opening for
Fire Sprinkler Service Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment.

Our team remains laser-focused on one goal - making the world a safer place.

Sign-On Bonus:
Qualified technicians will receive a $2,500 sign-on bonus paid in two installments: the first payment after successfully completing 30 days of employment, and the second payment after completing 90 days. This bonus rewards your commitment and excellent performance during your initial months with our company.

Job Summary: A Fire Sprinkler Service Technician is responsible for inspecting, testing, repairing, and maintaining fire sprinkler systems to ensure compliance with regulatory standards and optimal safety for occupants. You will work closely with clients, contractors, and regulatory authorities to address any issues and maintain the integrity of fire protection systems.

Key Responsibilities:

• Conduct routine inspections and testing of wet, dry and pre-action systems fire sprinkler systems, to identify and address any issues or deficiencies, as per NFPA 25 requirements
• Prepare detailed reports documenting inspection findings, test results, and any related deficiencies or non-compliance issues observed, in accordance with NFPA codes and standards.
• Test and evaluate system functionality of sprinkler heads, valves, piping, pumps, and control systems.
• Inspect piping, fittings, and connections for signs of corrosion, leaks, or damage, recommending necessary repairs or replacements
• Perform maintenance tasks on fire sprinkler systems, such as replacing damaged or malfunctioning components, cleaning pipes and sprinkler heads, lubricating moving parts, and adjusting system settings to ensure optimal performance
• Inspect Fire pump assemblies, including testing flow rates, pressure levels, and mechanical integrity
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality.
• Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform.
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job-related notes, to prepare and deliver repair estimates in a timely manner
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.

1025 TATE BLVD SE, HICKORY , North Carolina  , United States

What We Are Looking For:

• High school diploma or equivalent; technical or vocational training in fire alarm systems or related field preferred.
• Solid understanding of fire protection codes, standards, and regulations, including NFPA 13, NFPA 25 and relevant building and fire codes.
• NICET certifications strongly preferred.
• Prior experience in the installation, maintenance, and repair of fire sprinkler systems in commercial and industrial settings.
• Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently.
• Excellent communication and customer service skills, with the ability to interact professionally with…