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On-Site Customer Support Specialist – Hicksville

Job in Hicksville, Nassau County, New York, 11815, USA
Listing for: Nassau Candy
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 55000 USD Yearly USD 42000.00 55000.00 YEAR
Job Description & How to Apply Below

Nassau Candy is seeking a Customer Support Specialist for our in-person role in Hicksville, NY. You will support our distributor network with product information, order management, and issue resolution to keep customers satisfied.

In this position you will handle calls and emails about order status, pricing, and production questions, provide quotes, and collaborate with production teams to update orders and manage custom projects. A customer-first mindset and strong communication are essential.

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