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Parts Customer Care Rep

Job in Hicksville, Nassau County, New York, 11815, USA
Listing for: Crown Equipment Corporation
Full Time position
Listed on 2026-08-28
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25 - 28 USD Hourly USD 25.00 28.00 HOUR
Job Description & How to Apply Below

Responsibilities

  • Answer and process incoming parts calls from customers and service technicians.
  • Pull orders, receive and put up stock.
  • Order parts and develop relationships with Crown factory and outside vendors.
  • Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
  • Maintain direct contact with current and prospective customers.
  • Process paperwork.
  • Inventory control to include cycle counts of stockroom, vans and customer consignments.
Minimum Qualifications
  • High school diploma or equivalent
  • Valid driver's license and good driving record
Preferred Qualifications
  • Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
  • Parts or inventory control experience and lift truck industry experience preferred
  • Ability to work in a team environment

Competitive Wages. The anticipated starting pay range for the position is $25.00 to $28.00/hour, but is commensurate with skills and related experience,

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