Government Payments Analyst

Government Payments Analyst

Location:

Hicksville, NY 11801

Job Summary:

This role will support the day‑to‑day operations of Government Payments programs and key public sector deposit initiatives. The analyst will handle reconciliation, reporting, issue resolution, and coordination with internal teams, external partners, and government stakeholders.

• Perform daily and monthly reconciliation activities across prepaid and digital disbursement programs using reports from third‑party vendors.
• Maintain and manage daily posting sheets for third‑party vendor activity.
• Perform comprehensive program reconciliations, including monthly invoice validation and accurate posting to support fee payments.
• Develop and document procedures related to third‑party vendor reconciliation processes to ensure accuracy and consistency.
• Research and respond to customer complaints escalated to the Office of the President.
• Leverage internal systems and collaborate with third‑party vendors to investigate and resolve issues efficiently.
• Provide timely updates and resolution summaries to internal stakeholders.
• Prepare month‑end uninsured FDIC reporting.
• Support internal governance processes by coordinating cross‑functional approvals across Compliance, Legal, and Marketing for program disclosures and requirements.
• Adhere to internal controls, policies, and documentation standards.
• Represent the financial institution with key government stakeholders related to prepaid card and digital pay programs, addressing inquiries, capturing takeaways, and driving follow‑up actions to keep implementation on track.
• Facilitate weekly calls with Digital Pay stakeholders to track program portfolios in implementation, proactively addressing outstanding items and ensuring timely resolution.
• Assist client programs with funding to support a successful go‑live and ongoing operational needs.
• Support onboarding and ongoing management of federal and state program relationships, fostering strong partnerships.
• Coordinate with internal and external partners to support program execution and ensure alignment on key deliverables.
• Manage monthly client billing with accurate invoice validation and timely submission.
• Participate in meetings with prospective clients as appropriate with program partners.
• Monitor RFP portals and websites to identify new business opportunities.
• Effective coordination across internal teams, third‑party vendors, and government partners.
• Proactively identify new opportunities within the public sector.
• Collaborate with internal team partners on program management, reporting, compliance efforts and special projects, as assigned.
• Use independent judgment and discretion to make decisions regarding duties.
• Analyze and resolve problems pertaining to government payments.
• Perform special projects and additional duties and responsibilities as required.

• Undergraduate degree (4 years or equivalent).
• Bachelor’s degree in banking, finance, or a related field, or equivalent combination of training and experience.
• Minimum of 3 years of experience with financial data and reporting.
• Strong analytical and organizational skills with exceptional attention to detail.
• Experience in banking operations, payments, treasury, or public sector banking preferred.
• Proven ability to manage multiple priorities and consistently meet deadlines.
• Excellent communication skills and ability to effectively manage and influence stakeholders.
• Proficiency with financial systems, reporting tools, and advanced Excel usage.
• Knowledge of and ability to apply fundamental concepts, practices, and procedures used in the assigned line of business.
• Good project coordination and organizational skills.
• Strong verbal, written, interpersonal communication and presentation skills.
• Professional maturity appropriate for interactions with bank stakeholders.
• High attention to detail, dedication to quality and process discipline, and enthusiasm for learning.
• Willingness to travel if needed.

No unusual physical exertion is involved.

Pay Range: $68,882.25 – $

Flagstar is an Equal Opportunity Employer and is committed to providing clear and accurate compensation information in accordance with applicable laws.