Digital Product Manager

About us

Every day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates. To succeed, we must anticipate customer needs, reduce energy delivery costs, and pioneer flexible energy systems.

This requires delivering on our promises and seeking opportunities for growth.

In IT and Digital, we collaborate closely with the diverse energy businesses within the National Grid group, revolutionizing operations through technology. Embracing modern methodologies and digital mindsets, we drive efficiency and bring new capabilities to internal and external customers as we lead the charge toward a carbon‑free future.

Our work is critical, as National Grid powers millions of homes and businesses across the UK and US, and the technology we employ is vital to this task. The successful applicant for this position will play a crucial role in our mission, supported by our multicultural, customer‑centric global team, with opportunities for professional development.

This role operates under a hybrid working model and is open to candidates based in either our Waltham, MA or Brooklyn, NY office locations. Hybrid work expectations are subject to business needs and company policy.

The Digital Product Manager is responsible for defining, owning, and delivering digital, data, and AI enabled products and platforms that support Generation (Gen Co) and Competitive Transmission businesses within National Grid Ventures.

The role ensures that digital products deliver measurable commercial, operational, and regulatory value by translating business strategy into clear product and platform roadmaps, and by partnering closely with business leaders, engineering, data, AI, security, and architecture teams across the full product lifecycle.

Product Strategy & Roadmap

• Define and own product and platform vision, roadmaps, and success measures aligned to Generation and Competitive Transmission strategies
• Translate business objectives into prioritized, outcome‑focused product backlogs
• Ensure alignment with National Grid digital, data, AI, security, cloud, and architecture standards

Business Partnership & Stakeholder Engagement

• Act as the primary product interface for Commercial, Asset Development, and Regulatory stakeholders
• Own problem statements, value hypotheses, and benefits realization for assigned products
• Balance business priorities, technology constraints, and regulatory considerations

Product Delivery & Lifecycle Management

• Lead products through the full lifecycle:
  discovery, MVP, scale, operate, and optimize
• Drive structured discovery to validate scope, feasibility, benefits, dependencies, and investment cases
• Partner with engineering, data, AI, and platform teams to deliver secure, high‑quality solutions

Value Realization & Performance

• Define and track product KPIs, adoption, and value realization metrics
• Continuously improve products by enhancing high‑value capabilities and retiring low‑value features
• Provide clear product‑level reporting to senior business and digital leadership

Governance, Risk & Compliance

• Ensure products comply with legal, regulatory, security, licensing, and responsible AI requirements
• Support governance forums, sanction papers, and investment approvals with clear business and technology trade‑offs

Operating Model & Capability Development

• Contribute to the evolution of NGV's product‑led delivery and operating model
• Support knowledge sharing and capability development across digital and product communities

Required

• Significant experience in Digital Product Management, ideally in asset‑intensive or regulated environments
• Proven experience delivering data and AI‑enabled products
• Strong stakeholder management skills, including engagement at senior levels
• Experience working in agile or hybrid delivery models

Preferred

• Experience in energy, utilities, infrastructure, or industrial sectors
• Familiarity with cloud‑based platforms, enterprise data solutions, or AI technologies
• Experience…