Biometrics Technical Support Specialist

At Print Scan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say “hello” to a rewarding career, and pave the way as an industry leader in mission‑critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

We are on the frontline of the Great Onboarding, empowering organizations to Hire Smarter. Onboard Faster™. First Advantage (Nasdaq: FA) is an HR Tech company that delivers innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced global technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients across the world.

Headquartered in Atlanta, GA and with a globally distributed workforce spanning 28 locations with 5,500+ employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.

We are looking for a team member who considers themselves:

• Self‑motivated – you love to lead others but are also ready to “roll up your sleeves.” You can spearhead a project and see it through from start to completion.
• A team player – you navigate cross‑functional teams and work well with team members across groups toward a common goal. While you are an independent contributor, you appreciate the value in collaboration.
• An innovator – you see gaps in current processes or workflows as an opportunity to improve and try something new.
• A lifelong learner – you seek opportunities to learn and upskill, you understand the importance of thorough and secure screenings, and are interested in the Human Capital sector and the confluence of people, process, and technology.

The Print Scan Fingerprint Card Processing Associate will support fingerprint enrollment operations through participation in commercial, state, federal programs; and/or consumer sales of related products and services. Fingerprint Technician/Enrollment Agents perform ink & electronic fingerprinting functions according to the commercial, state, or federal customer’s program requirements. This position is an entry level role and the employee will be introduced to various processes including ink fingerprinting, how to operate multiple Live Scan fingerprinting devices, and trained to navigate the various add‑on products and services offered by Print Scan.

• Process fingerprint cards by entering information into the system.
• Identify and classify fingerprints by searching files or classifying prints by numerical value.
• Maintain state and criminal fingerprint files and research files for identification or verification.
• Complete fingerprint card printing/scanning as requested.
• Update and process fingerprint files either electronically or via mailing.
• Enter and retrieve fingerprint information and transmit messages electronically to agencies.
• May fingerprint individuals for identification, criminal history, and job application purposes.
• Perform other duties as assigned through the Card Processing department.

Knowledge, Abilities, and

Skills:

• Knowledge of fingerprinting techniques and practices.
• Knowledge of general filing systems and procedures.
• Ability to make comparisons and distinguish differences in fingerprint identification.
• Ability to operate standard office equipment.
• Ability to maintain files and records.

• High school diploma or equivalent.
• Two years of experience in records systems maintenance or a related area.

First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best‑in‑class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

• Ability to work remotely with…