Graduate Admissions Specialist

High Point University’s Graduate Admissions Specialist is a full-time, 40-hour-per-week role reporting to the Director of Graduate Admissions. Responsibilities include managing incoming and outgoing calls, overseeing the Slate inbox, and responding to Graduate Admissions email inquiries. The Specialist supports the admissions, application, and campus visit process while delivering an exceptional experience to prospective students and families. Additional duties include organizing team travel, managing and ordering inventory and supplies through Uni Market, providing interview day support, and assisting with social media promotion of High Point University’s graduate programs.

QUALIFICATIONS:

Education Bachelors Degree Experience and Training Customer service experience preferred

Ability to perform calmly under stressful situations

Knowledge, Skills, Ability:

Strong interpersonal skills

Excellent written and oral communication skills

Organized with an attention to detail

Ability to maintain confidentiality of information

Some knowledge of Word, Excel, Outlook, PowerPoint and Social Media Platforms ESSENTIAL FUNCTIONS :

Answers incoming calls to the Office of Graduate Admissions at High Point University Monitors and answers Graduate Admissions Slate inbox

Learns the key functions of the graduate programs and admission processes

Answers key questions asked by callers

Gives all callers/emailers an extraordinary experience while communicating with HPUStrong partner with Graduate Admissions Recruiters Coverage and support for graduate campus visits and interview days as needed

Maintains inventory of print materials and collateral.

Some data entry support

Social Media outreach in connection with programs and Assistant Director for Graduate Admissions Communications and Marketing Performs other related duties as assigned ACCOUNTABILITY:

Contributes to the development and achievement of HPU’s graduate recruitment objectives

Reports to the Director of Graduate Admissions and Marketing and works as part of the Graduate Admissions Recruitment team to effectively serve our customers and students.

For more information regarding this position, please contact Bronwen Gainsford, Director of Graduate Admissions and Marketing at bgainsfo .
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