Office Administrator Point, North Carolina | Robert Half

Office Administrator

We are seeking a detail-oriented and organized Office Administrator with experience in billing to manage office operations and oversee all aspects of the billing process. In this role, you will serve as the backbone of our administrative function, ensuring efficient workflows while maintaining accurate and timely invoicing and payments. You will collaborate closely with internal teams and external clients, contributing directly to operational efficiency and financial accuracy.

• Oversee and maintain office operations, including organizing files, supplies, and communication systems.
• Support day-to-day administrative tasks such as scheduling meetings, maintaining records, and responding to correspondence.
• Handle incoming and outgoing communications, ensuring accurate message relay to relevant stakeholders.
• Maintain and update office policies and procedures to improve overall efficiency.

• Prepare and distribute accurate invoices to clients in a timely manner.
• Process and track payments, ensuring they align with contractual agreements and deadlines.
• Monitor accounts receivable and follow up on overdue payments by coordinating with clients or collections teams.
• Collaborate with finance and accounting departments to reconcile discrepancies and ensure all billing transactions are accurate and complete.
• Review contracts and ensure billing aligns with negotiated terms.

• Maintain and update detailed billing records, including logs of payments, outstanding balances, and related correspondence.
• Generate financial and operational reports for management as needed.
• Assist in budget tracking and expense reporting to support financial planning activities.

• Act as the primary liaison between clients and internal teams for billing inquiries or disputes.
• Collaborate with internal finance, accounting, and operational staff to resolve issues and improve processes.
• Provide exceptional customer service to clients, addressing billing questions or concerns professionally.

• Proven experience in office administration or accounting roles, with a strong focus on billing.
• Proficiency in office software such as Microsoft Office (Word, Excel, Outlook). Familiarity with billing and accounting software (such as Quick Books or SAP) is a plus.
• Excellent organization and time management skills, with a keen eye for detail.
• Strong communication and interpersonal skills, both written and verbal.
• Ability to multitask, prioritize workloads, and meet deadlines in a fast-paced environment.