Sr Product Mgr II

Job Summary

The Senior Product Manager II will own a product or multiple product features within a complex product, as well as lead product domain strategy and program execution. He/she will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. He/she will work closely with the delivery team in prioritizing new features and responding to customer issues/feedback.

This individual will actively mentor and informally lead cross-functional team members and interview and recruit new PM candidates.

• Gathers, evaluates and has a solid understanding of customer use cases.
• Maintains close contact with customers to gain a sense for where the market is heading given multiple considerations.
• Creates processes that are adept at recognizing customer needs.
• Aligns/coaches the team to ensure customer needs are met.
• Understands competitors and regulatory environment.
• Segments markets and understands needs of those sub-segments in greater detail.

• Leverages metrics to track progress on customer needs and ensures that product efforts move those metrics.
• Is proficient at pulling and accessing data from multiple sources, and managing through data ambiguity.
• Considers various options to balance complex conflicting priorities.
• Identifies the most important data to consider and sets KPIs, priorities and dashboards.
• Develops multiple hypothesis-driven product evaluation strategies, including AB testing for interactive products, and assesses the expected efficacy of each.
• Is comfortable to take an analytical, data-driven approach for situations where rigorous data sets are unavailable.

• Develops clear go to market launch plans through coordinated development with external customer facing teams such as marketing and sales.
• Drafts PR, marketing and sales collateral.
• Develops or supports pricing strategy, if applicable.
• Is independently accountable for portions of launch and strategy execution as assigned.
• Drives process and external communication for products that will be sunsetted, including plan for migrating customers.
• Supports and participates in business strategic planning, contributing to sales and business development strategy.

• Has a thorough understanding of the broader product experience and uses this knowledge to develop comprehensive prototypes.
• Drives key end-to-end lifecycle components, from planning to release.
• Has a thorough understanding of the company's SDLC processes, including agile processes.
• Helps drive solutions for complicated design challenges.
• Writes clear requirements for complex features or products and is responsive to requests for clarifications.
• Manages product without direct supervision, involving manager or other senior leaders only when appropriate.

• Develops product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders.
• Understands and communicates the need to show a return on investment and prepares an operating budget for the product.
• Uses knowledge of competitors to inform product decisions and roadmaps.
• Writes or supports business cases for investment.
• Understands how to use data to drive commercial decisions and growth opportunities for the product.

• Understands company technology stack at a high level, for the broader product.
• Utilizes or extend the company's platform and underlying technologies to create new product features.
• Speaks knowledgably with tech and data counterparts about development approaches in consideration.
• Learns about new technologies to support new product development efforts.
• Is comfortable analyzing data using existing software packages (e.g. Excel).

• Personal Capability Practices Self-Development
  • Takes ownership of own development and career
  • Initiates regular conversations with manager, coach or mentor regarding self-development
  • Understands what is required by the business to be successful and maps development plan accordingly
  • Learns from success and failures
  • Looks to build challenges into current assignments
  • Utilises formal and informal networks effectively
• Solves Problems and Analyzes Issues
  • Identifies and highlights new trends, potential problems and opportunities early
  • Effectively coaches others on how to analyze information to solve problems
  • Encourages and coaches others to seek alternative ways to solve complex problems
• Innovates
  • Develops new ideas to improve process or product, and is able to prepare implementation plans
  • Integrates and builds on new ideas from others
  • Creates new opportunities by applying different perspectives and challenging the status quo
  • Is recognised as an innovative thinker
• Interpersonal Skills
  • Communicates Powerfully and Prolifically
    • Provides clear instructions and direction to others
    • Is able to both actively listen to and…