Senior Product Manager

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of Pharma Cord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications.

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit

We are seeking a Senior Product Manager to serve as the execution backbone of Valeris’s Innovation Pods. As Valeris transforms from a services business into a tech-enabled services company, the volume of capabilities moving through the pods is growing faster than any single product leader can personally shepherd. This role exists to scale the discipline that keeps that growth productive. The Senior Product Manager owns the backlog, requirements definition, and day-to-day delivery accountability across pod initiatives.

Where the VP product leaders set domain strategy and roadmap, the Senior Product Manager turns that direction into well-formed, buildable work — partnering with Operations SMEs to capture workflow reality, with Engineering to sequence and deliver, and with the Head of Innovation to keep the portfolio scored and moving. This role reports to the Head of Innovation and works across all three Innovation Pods.

• Own pod backlogs end to end — grooming, refinement, sequencing, and readiness — so engineering always has a clear, prioritized queue of well-defined work
• Translate operational pain points and market problems into clearly defined requirements, user stories, business rules, and acceptance criteria
• Maintain a single source of truth for what is being built, why, and what done means — keeping requirements current as solutions evolve
• Partner with Operations SMEs to ensure requirements reflect real-world workflow scenarios and edge cases

• Steward the Initiative Document process — helping authors define the problem, current-state impact, proposed solution, expected outcomes, complexity, and ROI
• Apply the prioritization scoring framework consistently — operational impact, patient and provider experience, scalability, complexity, speed to value, and strategic alignment
• Evaluate incoming requests against scoring criteria and the existing backlog, surfacing recommendations to the VP product leaders and Head of Innovation
• Protect the pods from becoming a backlog of competing priorities by enforcing the discipline that ideas alone are not sufficient to enter the roadmap

• Drive the pod operating rhythm — sprint planning, standups, backlog refinement, demos, and retrospectives — keeping teams focused and unblocked
• Own delivery accountability for committed work: tracking progress, managing scope, flagging risk early, and shipping on a predictable cadence
• Coordinate cross-team dependencies, including connections to Core Tech systems (Snowflake, Salesforce LSC, CRM platforms, Policy Reporter data) during migration periods
• Maintain the shared dependency log and elevate conflicts that cannot be resolved at the team level

• Define acceptance criteria before shadow mode begins, and coordinate validation of new capabilities against real cases alongside Operations and domain SMEs
• Manage the path from shadow mode to production, ensuring deployment requires sign-off from both Operations…