Process Design Consultant I

• Partner with senior leaders to identify, shape, and prioritize transformation opportunities that improve workforce efficiency and service performance
• Proactively bring forward innovative ideas and scalable solutions to address key challenges such as shrinkage, occupancy, and productivity
• Translate strategic priorities into actionable roadmaps and executable work streams
• Lead deep-dive analyses and structured problem solving on complex or high-visibility business challenges
• Leverage data to identify trends, root causes, and opportunities, translating findings into actionable insights
• Build data-driven business cases that influence prioritization and investment decisions
• Deliver clear, compelling, executive-ready presentations that articulate the 'so what' and 'now what' of initiatives
• Influence senior leaders and stakeholders through data-driven storytelling and structured recommendations
• Communicate complex concepts in a simple, concise, and impactful way

• Proven 2+ years’ experience leading programs or projects end-to-end, including ownership of scope, timelines, and outcomes
• 2+ years of demonstrated ability to encourage collaboration, connection and teamwork within and beyond his/her team
• Demonstrated experience analyzing data and building insights that influence leadership decisions
• Advanced communication and presentation skills, with the ability to influence senior leaders through clear, compelling storytelling
• Ability to operate in ambiguity, prioritize effectively, and drive progress across competing priorities
• Strong stakeholder management skills with ability to navigate and influence across multiple levels and lines of business
• Proficiency in Excel and PowerPoint, with ability to build executive-ready materials and data-driven analyses

Demonstrates expertise in leading data-driven transformation initiatives, with a strong focus on stakeholder management and effective communication. Proficient in analyzing complex data to derive actionable insights that influence strategic decision-making.