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Digital Support Agent – Multichannel Chat & Email

Job in High Point, Guilford County, North Carolina, 27260, USA
Listing for: Advance Auto Parts
Full Time position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading auto parts retailer seeks a Digital Support Agent to assist customers through chat, email, and SMS. The ideal candidate will possess excellent written communication skills, the ability to multitask, and experience in customer support. Responsibilities include responding to inquiries, troubleshooting, and managing multiple conversations effectively. The position requires a high school diploma and at least two years of relevant experience.

Competitive hourly pay and comprehensive benefits are offered.
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