More jobs:
Customer Service Representative
Job in
High Point, Guilford County, North Carolina, 27264, USA
Listed on 2026-06-26
Listing for:
Ritchie Bros.
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Job Description
Customer Service Representatives at IAA provide outstanding customer experiences through in‑person, phone, email, and other communication channels to support business and branch growth.
Responsibilities- Provide a variety of customer support services through mail, telephone, and direct personal contact.
- Process orders and assignments and enter data into internal computer systems.
- Reference pricing and delivery information.
- Respond to customer questions, inquiries, and requests.
- Set up new and maintain existing records.
- Perform word processing assignments, filing, and related clerical duties.
- Process paperwork in preparation for auction day, securing necessary approvals.
- Assist with other duties around the office to help out.
- Ability to communicate comfortably with customers.
- Team player, willing to assist peers.
- Digital literacy.
- Time management skills.
- Positive attitude.
- Ability to work independently.
- Strong interpersonal skills.
- Professional and clean appearance.
- Medical, dental, vision, and basic life insurance.
- 401(k) plan enrollment with 100% match on first 4% contributed.
- 15 days of paid time off per year.
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