Admissions Ambassador - Graduate Assistant

Graduate Assistant Ambassador

The Office of Undergraduate Admissions is responsible for recruiting and enrolling freshmen, transfer, and re-admit students.

Graduate Ambassadors serve as the front-line of customer service for all prospective students and families. These students maintain a thorough knowledge of the university and will develop professional skills in communication, time management, and personal responsibility.

The candidate will perform most/all job duties on campus. Hours may vary depending on the job requirements; however, the total number of hours a student employee may work per week is 20 hours.

Responsibilities:

• Collaborates with members of the admissions team
• Provides a consistent tour experience for admissions guests 2-5 times on average per week based on availability
• Assists in creating a welcoming atmosphere on campus during admissions events and daily tours
• Provides comprehensive customer service to exceed visitors' expectations
• Maintains positive work atmosphere by acting and communicating effectively with co-workers, supervisors and other members of the HPU community
• Other duties as assigned

Required Qualifications:

Bachelor's degree required

Desired skills:

• Customer service experience desired
• Ability to provide unmatched customer service to HPU guests
• Ability to communicate in a positive manner
• Ability to focus on details and prioritize
• Ability to work special events which may include evenings and/or weekends
• Proficiency with Microsoft products and general current technology