Reservation Manager; H

Location

2608 N Main St, High Point, North Carolina 27265, United States of America

U‑Haul is seeking a Reservation Manager Agent who thrives in a dynamic, fast‑paced environment and is dedicated to delivering outstanding customer service. In this role, you will support customers, field team members, and U‑Haul dealerships with reservation placement and equipment distribution under the guidance of the Traffic Control Manager.

• Career stability
• Opportunities for advancement
• Mindset App reimbursement
• Gym reimbursement program
• Health insurance & prescription plans (if eligible)
• Paid holidays, vacation, and sick days (if eligible)
• Life insurance
• Met Life legal program
• Met Life auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) savings plan
• Employee Stock Ownership Plan (ESOP)
• 24‑hour physician available for kids
• Dental & vision plans
• Business travel insurance
• You Matter EAP
• Life Lock identity theft protection
• Critical illness/Group accident insurance
• Dave Ramsey’s Smart Dollar Program

Assist with inbound and outbound customer calls. Coordinate with field teams and dealerships to manage equipment reservations, ensuring placement aligns with customer demand and regional inventory requirements. Review reports to optimize equipment availability and accuracy. Provide support for the Company’s U‑Box portable storage product.

• High school diploma or equivalent
• Working knowledge of office equipment, including multiline phones, Word, and email
• Proficiency in customer service, time management, and multitasking

U‑Haul is an equal opportunity employer. All applicants are considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other basis protected by applicable law. Accommodations are available upon request. Individuals who use nicotine products may be denied employment in the following states:
Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.

U‑Haul Holding Company and its families of companies, including U‑Haul International, Inc., are committed to ensuring a safe and healthful work environment. All hiring decisions are made without bias or discrimination. Contact information for accommodations and related requests is available upon application.