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Auto Collision Customer Experience Specialist

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: Caliber Collision
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Caliber Collision in Shallotte, NC is seeking a Customer Service Consultant to greet customers in person or by phone, determine their needs, and provide guidance to ensure smooth repairs. You will support Collision Estimators with drop-offs, mapping/marking and photographing vehicles, arrange transportation, and prepare paperwork while delivering world-class service to customers, teammates and vendors.

This full-time role requires 2+ years of customer-facing experience, a valid driver’s license,

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