Building Access Technician workshift

Position: Building Access Technician, Full-time, 12-hour workshift
High Point University is currently seeking a full-time Building Access Technician. This is a technical position that is very customer service focused. The selected applicant will learn to build and maintain Airtable sheets, program CCURE schedules and maps, and other various programming as needed.

QUALIFICATIONS:

Education:

High school diploma or GED required

Experience and Training:

Minimum 18 years of ageNo felony convictions

Experience in CCURE 9000 or similar integrated access control application preferred

Experience with Video Edge/Victor or similar integrated video application preferred

Knowledge, Skills, Ability:

Strong interpersonal and customer service skills

Ability to multi-task Ability to handle stressful situations effectively

Ability and willingness to work nights, weekends and holidays

ESSENTIAL FUNCTIONS:

Open and operate the Wanek Security Services Center (SSC) desk Provide quality customer service

Assist the public with general knowledge

Provide maps and ponchos to campus

Provide access to personnel on campus

Take headshot photographs of all new personnel and students

Create HPU Passports through CCUREReplace Lost HPU passports and charge appropriately

Troubleshoot, fix, and/or replace damaged/malfunctioning HPU passports.

Assign clearances upon request to spaces on campus through email/Airtable Maintain Card Printers/encoders

Parking decals

Assign parking decals in CPARK and CCUREEnforce policy on assigning appropriate decals and number of decals.

Assign temporary decals

Lost and Found Intake lost items

Record inventory in Smartsheet Return items to appropriate owner and record chain of custody

Safekeeping

Maintain backup keys to multiple spaces on campus, golfcarts, escalators, contractor/Fire keys etc.

Backup drop-offs point for Mailroom for large items, deliveries, mail for Prime, etc.

Telecommunications Backup for CCOMM in the event they need more manpower

Backup for answering phones for CCOMM if they can’t answer.

Answering Radio and assigning calls in CADTalk on radio

Crosstrain as a telecommunicator

Emergency Communications Issue Panther Alerts where situations require

Upkeep CCURELearn and upkeep a system that has operated for over 15 years

Organize CCURE and create efficient access systems

Create and modify clearances as needed

Communicate with outside departments to match access needs

Create and maintain portals for outside department use Troubleshoot access issues around campus and find fixes within software

Adjust and create scheduled events to automatically unlock doors and other functions around campus

Create and monitor Door alarms for card accessed doors on campus

Generate automated or manual reports for space owners or department heads

Generate new ideas to utilize CCURE to optimize campus security, accessibility, and efficiency.

Create and maintain interactable maps that show door and alarm locations around campus.

Maintain programming of over 1k doors on campus

Create and implement secure areas and alarm systems on campus

Campus Requests START forms – program door access for events based on digital forms

Approve or deny access requests based on credentials

Website

Build and maintain website links for various access points that are used across campus

Special Events Staff basketball games, concerts, etc. to provide quick access requests to ensure smooth operations

Staff orientations to ensure the next day passports for incoming students.

ACCOUNTABILITY:

Ensures the safety and well-being of the HPU community

For more information regarding this position, please contact Linda Hodgson, Manager of Information and Applications (Non-Sworn) at lhodgson .
#J-18808-Ljbffr