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Team Member - Moo Moo Express Car Wash

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: Express Wash Concepts LLC
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Sales
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below

Job Overview

Join one of the fastest‑growing car wash companies in the region. The Team Member starts at $15.00/hour with opportunities for advancement and training. We focus on customer service, eco‑friendly operations, and career growth.

Benefits
  • Pay increases tied to training and skill development
  • Recognition programs
  • Ongoing training and professional development
  • Unlimited Wash Club membership
  • 50% off retail items
  • Company‑provided uniforms
  • Paid vacation (per Employee Manual)
Responsibilities
  • Provide exceptional customer service and focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products.
  • Educate customers on the benefits of the Unlimited Wash Club.
  • Greet customers and exceed expectations through long‑lasting first impressions.
  • Actively engage with customers pre‑ and post‑wash to ensure 100% satisfaction.
  • Maintain quality assurance through accurate quality control checks.
  • Comply with all safety protocols and standard operating procedures.
  • Address customer escalations calmly and professionally.
  • Operate basic retail equipment (computer, POS, etc.).
  • Pitch the membership when interacting with new customers.
  • Learn the wash process and equipment to expand the knowledge base.
  • Perform other related duties as required and assigned.
Qualifications
  • High school diploma or equivalent, or current enrollment.
  • Ability to work flexible hours, including weekends.
  • Stand and move throughout the site for the entire shift in a fast‑paced environment.
  • Work outdoors in all weather conditions.
  • Lift up to 25lbs. consistently and up to 50lbs. occasionally.
  • Positive attitude, willingness to take direction, and a professional appearance.
  • Follow safety guidelines and wear required safety equipment.
Equal Employment Opportunity

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

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