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Bilingual Billing Care Specialist (English​/Spanish

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: QUEST DIAGNOSTICS INC
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 15 - 20 USD Hourly USD 15.00 20.00 HOUR
Job Description & How to Apply Below
Position: Bilingual Billing Care Specialist (English/Spanish)

Quest Diagnostics is seeking a Customer Service Representative - Billing II (Bilingual English/Spanish) in North Carolina. This full-time role involves handling 50-70 calls daily, guiding members through balances, payment plans, and billing questions while maintaining HIPAA compliance and professionalism.

Initial training runs through Phase I and II, followed by a full-time schedule with shifts across 8:30 AM–8:00 PM ET. Benefits, ongoing training, and a performance bonus may apply.

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