Teller, Part Time

• support customers' everyday banking needs through in-branch interactions, completing transactions accurately while delivering a welcoming and reliable experience.
• build foundational banking skills while learning about customers' needs and introducing them to helpful products, services, and digital tools.
• identify opportunities to support customers and connect them to the right banker for more detailed product conversations.
• work closely with branch teammates to keep daily operations running smoothly and deliver a consistent, high-quality customer experience.

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
• Strong verbal communication and active listening skills, with the ability to understand needs, ask effective questions, and clearly explain solutions.
• Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
• Proven cash-handling experience
• Demonstrated ability to quickly build accuracy, confidence, and consistency in customer transactions.
• Professional, integrity-driven approach focused on building trust through reliable service.
• Ability to recognize potential risk, ask questions, and appropriately escalated concerns to protect customers and the organization.
• Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools to improve convenience.
• Strong collaboration and relationship-building skills, with the ability to work effectively with branch teammates to deliver a consistent customer experience.
• Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
• Ability to resolve routine customer concerns with sound judgment and professionalism.

Demonstrates strong customer service skills with a focus on accuracy in transaction processing and the ability to build trust through reliable service. Proficient in identifying customer needs and educating them on digital banking tools to enhance their experience.

• Customer-Facing Experience
• Cash-Handling Experience
• Verbal Communication Skills
• Attention to Detail
• Collaboration Skills

• Transaction Processing
• Digital Banking Tools
• Risk Recognition
• Policy Adherence
• Customer Needs Assessment

• Active Listening
• Relationship Building
• Organizational Skills
• Adaptability
• Professionalism

• Banking
• Customer Experience
• Branch Operations
• Service Opportunities
• Customer Concerns Resolution