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Admissions - Graduate Assistant Ambassador

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: High Point University
Full Time position
Listed on 2026-09-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning, Bilingual
Salary/Wage Range or Industry Benchmark: 11 - 13 USD Hourly USD 11.00 13.00 HOUR
Job Description & How to Apply Below

Job Title

Graduate Assistant Ambassador

Department

Admissions

Supervisor

Courtney Youngblood

Starting Rate of Pay

$12.00

Length of Time

Eligible for rehire on a semester basis.

Department Description

The Office of Undergraduate Admissions is responsible for recruiting and enrolling freshmen, transfer, and re-admit students.

Job Description

Graduate Ambassadors serve as the front-line of customer service for all prospective students and families.

These students maintain a thorough knowledge of the university and will develop professional skills in communication, time management, and personal responsibility.

Job Location / Hours Required

The candidate will perform most/all job duties on campus.

Hours may vary depending on the job requirements; however, the total number of hours a student employee may work per week is 20 hours.

Responsibilities
  • Collaborates with members of the Admissions team
  • Provides a consistent tour experience for Admissions guests 2-5 times on average per week based on availability
  • Assist in creating a welcoming atmosphere on campus during admissions events and daily tours
  • Provides comprehensive customer service to exceed visitors’ expectations
  • Maintains positive work atmosphere by acting and communicating effectively with co-workers, supervisors and other members of the HPU Community
  • Other duties as assigned
Required Qualifications
  • Bachelor’s Degree Required
Desired Skills
  • Customer service experience desired
  • Ability to provide unmatched customer service to HPU guests
  • Ability to communicate in a positive manner
  • Ability to focus on details and prioritize
  • Ability to work special events which may include evenings and/or weekends
  • Proficiency with Microsoft products and general current technology
Additional Information

At High Point University the faculty and staff are devoted to ensuring every student receives an extraordinary education in an inspiring environment with caring people.

High Point University is a God, family and country school.

High Point University prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, age, disability, genetic information or veteran status and other legally protected statuses.

The University encourages all applicants to apply.

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