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Customer Success Leader Retention & Adoption

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: Insightsoftware
Full Time position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 124000 - 156000 USD Yearly USD 124000.00 156000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Leader — Growth, Retention & Adoption

insightsoftware is seeking a Senior Manager, Customer Success to lead a high-performing team and drive client outcomes in a SaaS environment. You will craft and implement success strategies, mentor professionals, and partner across departments to maximize retention, expansion, and customer health.

Ideal candidates bring strong executive presence, a proven track record with SaaS customer success, and hands-on leadership.

The Customer Success Leader — Growth, Retention & Adoption position in the Sales field is open for applications.

Step into the Customer Success Leader — Growth, Retention & Adoption role at Insightsoftware in NC, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in NC, United States.

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