Admissions-Call Center - Student Engagement Officer

Department Description

The Undergraduate Admissions Office is responsible for recruiting and enrolling freshman, transfer, and re‑admit students. Working as a Student Engagement Officer will enhance critical and practical skills that will serve you for a lifetime, in fields such as Sales, Public Relations, Marketing, Communications, and Non‑Profit.

The Student Engagement Officer position is available for current High Point University students. As a Student Engagement Officer, you will be an ambassador and personal representative of the Undergraduate Admissions Office. You will be trained to contact and connect with prospective students and families to build relationships during the recruitment cycle. You will assist the Undergraduate Admissions Office in delivering key messaging and student connections throughout the fall that helps in the recruitment of students and families to High Point University.

The candidate will perform all job duties through the fall semester from Wilson 222. Hours may vary depending on the job requirements; however, student employees may not exceed 20 hours per week. This position requires a minimum of 6 hours per week.

• Be an ambassador and convey a positive impression of High Point University.
• Speak confidently and educate prospective students and families about High Point University.
• Think quickly in responding to questions and/or concerns students and families may have.
• Be detail oriented.
• Exhibit enthusiasm, excitement, and support for High Point University.
• Remain professional in handling each phone call with courtesy and sensitivity.
• Handle personal information with extreme confidentiality.

• Strong verbal communication skills, enjoy talking on the phone.
• Strong attentiveness to details.
• Enthusiasm for High Point University – its mission and programs.

• Minimum 2.5 overall GPA.
• Strong character, positive attitude, enthusiastic personality.
• Must be organized and dependable.

High Point University prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, age, disability, genetic information or veteran status and other legally protected statuses.